Every platform usually has a support email or support contact that can be used by the users. If users face some problem when they are using the platform, then they are able to contact the support about what to do to fix the problem. How about Discord? Is there any email support email or contact?
Same as other platforms, Discord has also support contact. There is a twitter. The twitter account is @discordapp and you are able to ask anything related to Discord there. However, if you want more private and you want to be helped by Discord, you are also able to use Discord support email and the email address is firstname.lastname@example.org. For example, you are not able to log in to your Discord account and it says that your email does not exist and you know that this email is an email that you used to create a Discord account. So, if this happens, you are able to get a help from Discord team by contacting via twitter or sending an email to email@example.com.
Besides, if you need a help when you are using Discord, you are also able to go to https://support.discordapp.com/hc/en-us/request/new. There, you will be able to see a box where you are able to submit a request. You just have to click in the box or in the dropdown button and there will be some options including Help & Support, Billing, Trust & Safety, and Community Programs. You just have to choose the one that you need. If you need a help about technical terms, you can choose Help and Support. If you click on Help & Support, there will be some boxes that you have to fill in including your email address, the type of your questions, subject, description, platform and attachments. After filling all these boxes, you have to click on Submit button.
When you click on Type of question box or click on its dropdown button, there will be some options including General Questions, Account Deletion Request, 2FA Lockout, Game Issue, Technical Issue, In-App Feature Request, Gifting Issue, and Hacked Account. You just have to choose the one that you need. For example, if you want to delete your account, you are able to choose Account Deletion Request for type of question. But if you cannot log in to your account, you are able to choose Technical Issue.
Well, there are several types of supports that are provided by Discord. If you face some problems when you are using Discord, you are able to use any support that you like whether getting help through twitter, email or website of Discord. So, now you do not have to be worried again if you face some problems when you are using Discord because now you know where to go to get a help. Discord team will be there to help you anytime you ask a help to them via twitter, email or website. Now, you are able to enjoy Discord and get the best experience to use all of the features of this platform.